運作方式
Text lets authorized users search and retrieve customer conversations, HelpDesk tickets, archived LiveChat chats, transcripts, and tags in ChatGPT. Results are limited to data the user can already access in their Text workspace. The app is read-only and cannot create, update, send, or delete Text data.
What else can you do?
Prioritize the support queue
Text Review my open support tickets and recommend the five to handle first. Explain the priority using the available impact, status, and conversation history.
Prepare a customer reply
Text Read this ticket and summarize the issue, work already attempted, and missing details. Draft a concise customer reply for review without sending it.
Find recurring support issues
Text Review up to fifty recent support conversations and group recurring issues. Include representative tickets and recommend the three topics worth investigating first.
方案內容
應用程式
Text
資源
只需點擊幾下即可新增外掛程式
可用性取決於特定外掛程式、你的訂閱方案及工作區設定。部分連線需要管理員進行設定或批准。若存取權限遭封鎖，請聯絡你的工作區管理員。
