Text

Search support conversations

Kategorija: Operacije
Razvijalec: Text, Inc.
Spletna stran: (odpre se v novem oknu)

Text Find the highest impact tickets I can resolve in the next two hours and explain your choices.

Kako deluje

Text lets authorized users search and retrieve customer conversations, HelpDesk tickets, archived LiveChat chats, transcripts, and tags in ChatGPT. Results are limited to data the user can already access in their Text workspace. The app is read-only and cannot create, update, send, or delete Text data.

What else can you do?

Prioritize the support queue
Text Review my open support tickets and recommend the five to handle first. Explain the priority using the available impact, status, and conversation history.
Preizkusite v ChatGPT Work(odpre se v novem oknu)
Prepare a customer reply
Text Read this ticket and summarize the issue, work already attempted, and missing details. Draft a concise customer reply for review without sending it.
Preizkusite v ChatGPT Work(odpre se v novem oknu)
Find recurring support issues
Text Review up to fifty recent support conversations and group recurring issues. Include representative tickets and recommend the three topics worth investigating first.
Preizkusite v ChatGPT Work(odpre se v novem oknu)

What’s included

App

Text

Sredstva

Add plugins in a few clicks

Browse for plugins that support your team’s tools and tasks.

ChatGPT plugin directory showing Google Drive, Slack, and Google Calendar.

Install the plugin, then follow the prompts to review permissions and connect any required apps.

Start a new chat in ChatGPT Work or Codex, describe the result you need, and ask it to use plugins.

Availability depends on the plugin, your plan, and workspace settings. Some connections require admin setup or approval. Contact your workspace admin if access is blocked.

View the setup guide