- Categoria
- Operações
- Programador
- Text, Inc.
- Website
- (abre numa nova janela)
Como funciona
Text lets authorized users search and retrieve customer conversations, HelpDesk tickets, archived LiveChat chats, transcripts, and tags in ChatGPT. Results are limited to data the user can already access in their Text workspace. The app is read-only and cannot create, update, send, or delete Text data.
What else can you do?
Prioritize the support queue
Text Review my open support tickets and recommend the five to handle first. Explain the priority using the available impact, status, and conversation history.
Prepare a customer reply
Text Read this ticket and summarize the issue, work already attempted, and missing details. Draft a concise customer reply for review without sending it.
Find recurring support issues
Text Review up to fifty recent support conversations and group recurring issues. Include representative tickets and recommend the three topics worth investigating first.
O que está incluído
Aplicação
Text
Recursos
Adicione plugins em poucos cliques
A disponibilidade depende do plugin, do seu plano e das definições do espaço de trabalho. Algumas ligações requerem configuração ou aprovação do administrador. Contacte o administrador do seu espaço de trabalho se o acesso estiver bloqueado.
