Connectors and actions terms

Connectors and Actions (together “Connectors”) allow OpenAI services (“Services”) such as ChatGPT to retrieve information from or send instructions to an API (“API”) created according to our Connectors protocol. Users of OpenAI Services can choose to use or enable Connectors within certain Services. For example, a ChatGPT user who wants to make a restaurant reservation could enable a restaurant reservation Connector and instruct ChatGPT to make the reservation.

These Connectors and Actions Terms (“Terms”) govern the creation and use of your Connector in connection with OpenAI Services. If you reside within the European Economic Area or Switzerland, your agreement is with OpenAI Ireland Ltd. These Terms include our Usage Policies⁠ and other documentation, guidelines, or policies we may provide in writing or on our website. By creating a Connector or API or by explicitly agreeing to these Terms, you agree to be bound by these Terms. If you create a Connector on behalf of another person or entity, you represent that you have the authority to agree to these Terms on their behalf.

(a) Access. We may: (i) access and use your API to enable your Connector within the Services; and (ii) allow our users to access and use your Connector to retrieve information or take action on your website or application through the Services. We will not: (i) use your API to modify, translate, or create derivative works of your API; (ii) lease, distribute, pledge, assign, or otherwise transfer rights to your API to any third party; or (iii) intentionally interfere with or disrupt your API or any of its security measures.

(b) Connector Requests. The Services will send a request to your API containing information on behalf of a user of the Services (“Connector Request”). If you have entered into a separate agreement with a user to process their information contained in a Connector Request, then the terms of that separate agreement apply. Otherwise, you may only collect, use, store, transmit, and process Connector Requests (i) in accordance with all applicable laws; and (ii) only as necessary to respond to or follow the instructions of the Connector Request or to comply with applicable law. We are not responsible for any content or information from users or other Connectors that is sent to your API.

(c) Connector Responses. When your API receives a Connector Request, it will send information or content back to the Services (“Connector Response”). You are responsible for ensuring your Connector Responses and API comply with all applicable laws and our Usage Policies⁠. You grant us a worldwide, nonexclusive, royalty-free license to use, store, copy, translate, display, modify, and distribute all or any part of the Connector Response to enable your Connector to function within the Services. Upon termination of these Terms or if you remove your Connector from the Services, we may continue to use Connector Responses to maintain users’ Service history. You represent and warrant that you have obtained and will maintain all necessary rights (including from your users) to grant us these rights and to operate your Connector. 

(d) Connector Reviews. While we are not obligated to monitor Connectors or their content, we may at any time: (i) review or test your Connector to ensure quality and compliance with these Terms; or (ii) remove or refuse to display any content that violates these Terms. We may refuse to include any Connector in our Services and may remove any Connector from our Services at any time for any reason. Any information you give to us will be accurate and up-to-date.

(e) Restrictions. Your API and Connector Responses will not: (i) pose a security vulnerability or threat to our users, us, or any third party; (ii) interact with our users in a manner that is deceptive, false, misleading, or harassing; (iii) return or contain illegal, defamatory, pornographic, harmful, infringing, or otherwise objectionable content; (iv) include any malware, viruses, surveillance, or other malicious programs or code; (v) interfere with, damage, or access in any unauthorized manner any software, technology or services of ours or any third party; (vi) use Connector Requests to develop models that compete with OpenAI; or (vii) send us any personal information of children under 13 or the applicable age of digital consent.

(f) Feedback. If you provide feedback or suggestions on our Connectors protocol, Connectors or Services, we may freely use that feedback without any obligation to you.

(a) API Security Measures. You are responsible for the privacy, security, and integrity of your API and any Connector Requests that you receive. You will maintain at least reasonable and appropriate organizational, administrative, physical, and technical security measures to keep your API and Connector Requests secure. If you discover any vulnerabilities or breaches related to your API or a Connector Request, you must promptly contact us and provide details of the vulnerability or breach.

(b) OpenAI Security Measures. We will maintain reasonable and appropriate organizational, administrative, physical, and technical security measures designed to keep the Services secure, including protecting any developer credentials such as access tokens or client secrets that you give us. You may set and enforce limitations on our use of your API, such as rate limiting. We will not intentionally attempt to circumvent those limitations.

(c) Privacy. To the extent your Connector processes personal data or users are required to authenticate to your website or application, you will only process personal data (i) in accordance with applicable privacy laws, (ii) as authorized by the user and (iii) in accordance with a legally adequate privacy notice that is presented to the user prior to processing their data.

(a) OpenAI Trademarks. Subject to our branding guidelines, we grant you a non-exclusive, non-transferable, non-sublicensable (except as provided in Section 7(d)) license to use our name, logo, and other trademarks (“OpenAI Trademarks”) solely to promote your Connector. You may not imply that we created, support, or endorse your Connector without our prior written consent. All goodwill derived from your use of OpenAI Trademarks will inure to our sole benefit. You may not otherwise use OpenAI Trademarks without prior written consent.

(b) Connector Trademarks. Subject to any branding guidelines you provide us, you grant us a non-exclusive, non-transferable, non-sublicensable (except as provided in Section 7(d)) license to use your name, logo, and other trademarks (“Connector Trademarks”) solely to display your Connector within our Services and to promote our Connector feature. We may not imply that you support or endorse our Services without your prior written consent. All goodwill derived from our use of Connector Trademarks will inure to your sole benefit. We will not otherwise use Connector Trademarks without prior written consent.

(a) Termination. These Terms take effect when you first create your Connector and remain in effect until terminated. You or we can terminate these Terms by removing your Connector from the Services for any reason by providing at least 30 days’ advance notice to the other party, except you can terminate the Terms immediately with notice to us if you determine that our use of your Connector exposes you, your users, or others to risk of liability or harm. We may suspend or terminate these Terms immediately if you materially breach these terms, we determine that your Connector exposes us or anyone else to risk of liability or harm, or to comply with law or government requests.

(b) Survival. The sections of these Terms which by their nature should survive termination or expiration should survive, including but not limited to 2(b), 2(c), 2(f) and 5–7.

(a) Indemnity. You will defend, indemnify, and hold harmless us, our affiliates, and our personnel, from and against any third-party claims, losses, and expenses (including attorneys’ fees) arising from or relating to your Connector, including Connector Responses, your website or application that is connected to the Connector, and your violation of these Terms or applicable law.

(b) Disclaimer. OUR CONNECTOR FEATURE AND SERVICES ARE PROVIDED “AS IS.” EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE CONNECTOR FEATURE AND SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE CONNECTOR FEATURE AND SERVICES WILL BE UNINTERRUPTED, ACCURATE OR ERROR FREE, OR THAT ANY CONTENT OR INFORMATION WILL BE SECURE OR NOT LOST OR ALTERED.

(c) Limitations of Liability. NEITHER WE NOR ANY OF OUR AFFILIATES OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA OR OTHER LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY UNDER THESE TERMS SHALL NOT EXCEED ​​THE GREATER OF ONE HUNDRED DOLLARS ($100). THE LIMITATIONS IN THIS SECTION APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

(a) Modifications. We may update these Terms from time to time. We will give you notice of the changes by posting an updated version of these Terms online or by emailing you at an email address you have provided. Material changes will be effective 15 days after we post them or otherwise notify you of them (except changes required by law which will be effective immediately). Any other changes to these Terms will be effective upon posting. Your continued availability of your Connector will constitute acceptance of the updated terms. 

(b) Notices. All notices will be in writing. We may notify you using any registration information you provide to us. Service will be deemed given on the date of receipt if delivered by email or on the date sent via courier if delivered by post. Notices to OpenAI must be sent to OpenAI Legal at contract-notices@openai.com⁠, with a copy to: (a) if OpenAI, L.L.C., 1455 3rd Street, San Francisco, California 94158; or (b) if OpenAI Ireland Ltd, 1st Floor, The Liffey Trust Centre, 117–126 Sheriff Street Upper, Dublin 1, D01 YC43, Ireland.

(c) Export Controls. You represent and warrant that you and your Connectors are not (a) located in, under the control of, or a national or resident of any country embargoed by the U.S. government, and (b) listed on any U.S. government sanctioned party list. You will comply with applicable U.S. export control laws and regulations.

(d) Miscellaneous. These Terms are the parties’ entire agreement on this topic, superseding any prior or contemporaneous agreements. Amendments to these Terms must be in writing. Failure to enforce any provisions of these Terms will not constitute a waiver. If a provision is found unenforceable, it will be modified to reflect the parties’ intention and only to the extent necessary to make it enforceable; the remaining provisions will remain in full effect. OpenAI and you are not legal partners or our relationship is that of independent contractors. These Terms are not assignable or transferable (including by change of control) by you without our prior written consent. Each party may use one or more subcontractors to exercise its rights and perform its obligations hereunder, as long as the subcontracting party is responsible for ensuring that its subcontractors comply with these Terms and will be liable for any noncompliance. These Terms are governed by the laws of the State of California, excluding its body of law controlling conflicts of law. Disputes arising out of these Terms or relating to your Connector will be submitted to the federal and state courts in San Francisco, California, and each party submits to personal and exclusive jurisdiction there.