- Category
- Productivity
- Developer
- ServiceNow
- Website
- (opens in a new window)
How it works
Connect to ServiceNow directly in ChatGPT via ServiceNow Action Fabric. Run governed cross-departmental workflows and actions across IT, HR, Customer Service, Security, Risk, and more, all while respecting your existing ServiceNow permissions and security controls.
What else can you do?
Find a proven incident fix
ServiceNow Find resolved incidents with symptoms like the one in this incident record. Compare what fixed them and recommend the first diagnostic check our on-call engineer should run. Include the incident numbers so we can follow up.
Assess a change request
ServiceNow Review this change request against past changes to the same service. Flag any failures that could recur, explain what made those changes risky, and draft a recommendation for the change approver.
Prepare a case handoff
ServiceNow Prepare a handoff for this customer service case. Summarize what the customer reported, what support has tried, and what is still open. Draft a case note that gives the next agent one concrete action to take.
Resources
Add the ServiceNow plugin in a few clicks
Availability depends on the plugin, your plan, and workspace settings. Some connections require admin setup or approval. Contact your workspace admin if access is blocked.
