Como funciona
Unthread is a B2B support platform for engineering and product teams. This plugin connects your Unthread workspace to ChatGPT through a compact, discovery-driven tool surface: search the underlying Unthread API, fetch schemas on demand, and run read or write operations gated by access class. Use it to investigate conversations, triage high-priority tickets, monitor SLAs and analytics, query your knowledge base, and create or update tickets.
What else can you do?
Prioritize the support queue
Unthread Review my open support tickets and recommend the five to handle first. Explain the priority using the available impact, status, and conversation history.
Prepare a customer reply
Unthread Read this ticket and summarize the issue, work already attempted, and missing details. Draft a concise customer reply for review without sending it.
Find recurring support issues
Unthread Review up to fifty recent support conversations and group recurring issues. Include representative tickets and recommend the three topics worth investigating first.
O que está incluído
Aplicativo
Unthread
Recursos
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A disponibilidade depende do plugin, do seu plano e das configurações do espaço de trabalho. Algumas conexões exigem configuração ou aprovação administrativa. Se o acesso estiver bloqueado, entre em contato com o administrador do seu espaço de trabalho.
