California privacy rights reporting
As described in our Privacy Policy, OpenAI provides tools for individuals to access, delete, and correct their data through its Privacy Portal(opens in a new window) and directly through ChatGPT(opens in a new window). Individuals may also exercise their privacy rights by emailing dsar@openai.com. Below is information on the requests received, completed, and denied from all users globally between January 1, 2024 and December 31, 2024.
Data Access Requests
Requests Received | 1,633,986 |
Requests Completed in Whole or in Part | 1,633,452 |
Requests Denied* | 534 |
Average Days to Respond | Less than 72 hours |
Deletion Requests
Requests Received | 751,976 |
Requests Completed in Whole or in Part | 739,248 |
Requests Denied* | 12,728 |
Average Days to Respond | Less than 72 hours |
Correction Requests
Requests Received | 76,626 |
Requests Completed in Whole or in Part | 75,560 |
Requests Denied* | 1,066 |
Average Days to Respond | Less than 72 hours |
*Requests Denied: Requests may be denied due to factors such as the inability to verify the account.
As explained in our Privacy Policy, OpenAI does not sell our users’ personal information and does not process sensitive personal information for the purposes of inferring characteristics about a consumer.