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Last updated: Dec 8, 2024

Cookie policy

This Cookie Notice describes what kinds of cookies and similar technologies OpenAI uses in connection with our Services (as defined in our Privacy Policy), and how you can manage them.

Types of cookies

Cookies are small text files that may be placed on your device when you interact with online services. Cookies can help services remember information about your visit, such as your language settings or when you logged in, which can improve your experience when you revisit a website. They can also be used for other purposes, such as helping online services troubleshoot errors and better understand how their services are being used. Cookies set by us are called first-party cookies. We also use third-party cookies – which are cookies from a domain different from the domain of the website you are visiting. Similar technologies, such as pixels, web beacons, or local storage, can also be used for these purposes. We use “cookies” to refer to cookies and similar technologies.

Necessary cookies

These cookies are required to operate our Services. For example, they allow us to authenticate users or enable specific features within the Services, including for security purposes.

Source

Cookie name

Duration

Purpose

OpenAI

_puid

7 days

Service functionality

OpenAI

_uasid

30 min

Service functionality

OpenAI

__Secure-next-auth.callback-url

Session

Service functionality

OpenAI

__Host-next-auth.csrf-token

Session

Service functionality

OpenAI

__Secure-next-auth.session-token

90 days

Service functionality

OpenAI

_account

Session

Service functionality

OpenAI

_devicecheck

1 day

Service functionality

OpenAI

_playintegrity

1 day

Service functionality

OpenAI

oai_disallow_onboarding

12 hours

Onboarding

OpenAI

oai_age_verification_token

12 hours

Onboarding

OpenAI

oai-allow-ne

6 months

Cookie consent

Cloudflare(opens in a new window)

__cf_bm

30 min

Security

Cloudflare(opens in a new window)

cf_clearance

1 year

Security

Cloudflare(opens in a new window)

_cfuvid

Session

Security

Cloudflare(opens in a new window)

__cflb

30 minutes

Security

Stripe(opens in a new window)

__stripe_mid

1 year

To support payment

Stripe(opens in a new window)

__stripe_sid

30 min

To support payment

Auth0(opens in a new window)

_legacy_auth0.DRivsnm2Mu42T3KOpqdtwB3NYviHYzwD.is.authenticated

1 day

User authentication

Auth0(opens in a new window)

auth0.DRivsnm2Mu42T3KOpqdtwB3NYviHYzwD.is.authenticated

1 day

User authentication

Auth0(opens in a new window)

_legacy_auth0.DMg91f5PCHQtc7u018WKiL0zopKdiHle.is.authenticated

1 day

User authentication

Auth0(opens in a new window)

auth0.DMg91f5PCHQtc7u018WKiL0zopKdiHle.is.authenticated

1 day

User authentication

Auth0(opens in a new window)

auth0_compat

14 days

User authentication

Auth0(opens in a new window)

auth0

14 days

User authentication

Auth0(opens in a new window)

did_compat

1 year

User authentication

Auth0(opens in a new window)

did

1 year

User authentication

Intercom(opens in a new window)

intercom-device-id-dgkjq2bp

270 days

Customer support

Intercom(opens in a new window)

intercom-session-dgkjq2bp

30 days

Customer support

Datadog(opens in a new window)

_dd_s

Session

Error reporting

Segment(opens in a new window)

ajs_user_id

1 year

Service functionality

Segment(opens in a new window)

ajs_anonymous_id

1 year

Service functionality

Analytics cookies

These cookies help us analyse and understand how our Services perform and are used, such as the number of users, how they interact with our Services, and time spent using the Services.

Source

Cookie name

Duration

Purpose

Mixpanel(opens in a new window)

mp_d7d7628de9d5e6160010b84db960a7ee_mixpanel

1 year

Analytics

Google Analytics(opens in a new window)

_ga

2 years

Analytics

Google Analytics(opens in a new window)

_ga_8MYC5SEFJ1

2 years

Analytics

Managing cookies

Depending on applicable law, you may be able to choose which cookies are used when using our Services. If you are in a jurisdiction that allows for that control, you can access your cookie settings by clicking here(opens in a new window). If you refuse “Analytics” cookies, the availability or functionality of the Services could be affected. Cookies listed as “Necessary” are required for the Services to function and cannot be disabled. 

Your web browser may allow you to manage your cookie preferences, including to delete and disable cookies. You can take a look at the help section of your web browser or follow the links below to understand your options. If you choose to disable cookies, some features of our Site or Services may not operate as intended.

Chrome: https://support.google.com/chrome/answer/95647?hl=en(opens in a new window)
Explorer:
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies(opens in a new window)
Safari:
https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac(opens in a new window)
Firefox:
https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer(opens in a new window)
Opera:
https://help.opera.com/en/latest/web-preferences/#cookies(opens in a new window)

Cookie settings are device- and browser-specific, so you will need to set cookie preferences for each device’s browser.

Additional information

For additional information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, please visit www.allaboutcookies.org(opens in a new window) and www.youronlinechoices.eu(opens in a new window)

You can send any questions to privacy@openai.com.