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OpenAI

Slik fungerer det

Unthread is a B2B support platform for engineering and product teams. This plugin connects your Unthread workspace to ChatGPT through a compact, discovery-driven tool surface: search the underlying Unthread API, fetch schemas on demand, and run read or write operations gated by access class. Use it to investigate conversations, triage high-priority tickets, monitor SLAs and analytics, query your knowledge base, and create or update tickets.

What else can you do?

  • Prioritize the support queue

    Unthread Review my open support tickets and recommend the five to handle first. Explain the priority using the available impact, status, and conversation history.

  • Prepare a customer reply

    Unthread Read this ticket and summarize the issue, work already attempted, and missing details. Draft a concise customer reply for review without sending it.

  • Find recurring support issues

    Unthread Review up to fifty recent support conversations and group recurring issues. Include representative tickets and recommend the three topics worth investigating first.

Dette er inkludert

Apper

  • Unthread

Ressurser

Legg til programtillegg med noen få klikk

Tilgjengeligheten avhenger av pluginen, abonnementet ditt og innstillingene for arbeidsområdet. Noen tilkoblinger krever oppsett eller godkjenning fra en administrator. Kontakt administratoren for arbeidsområdet hvis tilgangen er blokkert.

Kom i gang med programtillegg

Ta med organisasjonens data og verktøy inn i OpenAI-produkter og akselerer hva teamene dine kan oppnå.