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Updated January 20, 2024

Enterprise privacy at OpenAI

Trust and privacy are at the core of our mission at OpenAI. We’re committed to privacy and security for ChatGPT Team, ChatGPT Enterprise, and our API Platform.

Our commitments

Ownership

You own and control your data

  • We do not train on your business data (data from ChatGPT Team, ChatGPT Enterprise, or our API Platform)

  • You own your inputs and outputs (where allowed by law)

  • You control how long your data is retained (ChatGPT Enterprise)

Control

You decide who has access

  • Enterprise-level authentication through SAML SSO (ChatGPT Enterprise and API)

  • Fine-grained control over access and available features

  • Custom models(opens in a new window) are yours alone to use and are not shared with anyone else

Security

Comprehensive compliance

  • We’ve been audited for SOC 2 compliance (ChatGPT Enterprise and API)

  • Data encryption at rest (AES-256) and in transit (TLS 1.2+)

  • Visit our Trust Portal(opens in a new window) to understand more about our security measures

General FAQ

The easiest way to get started with OpenAI is to deploy ChatGPT Team or ChatGPT Enterprise for your employees. It’s simple to use and allows anyone in your organization to be productive with AI. If your engineering teams wish to build custom solutions using our technology, try our API Platform(opens in a new window).

ChatGPT Enterprise FAQ

Built for businesses, ChatGPT Enterprise offers organizations the ability to use ChatGPT with controls, deployment tools, and speed required to make your entire organization more productive. Learn more about ChatGPT Enterprise.

ChatGPT Team FAQ

Built for teams and small businesses, ChatGPT Team offers collaborative tools and self-serve access to the power of ChatGPT in a dedicated workspace for your team. Learn more about ChatGPT Team.


API Platform FAQ

The OpenAI API Platform gives developers access to powerful models like GPT-4 and GPT-3.5 Turbo. You can create various applications and services, including fine-tuning models for specific tasks. Find more information in our Platform Docs(opens in a new window).


Model training FAQ

OpenAI trains its models in two stages. First, we learn from a large amount of data. Then, we use data from ChatGPT users and human trainers to make sure the outputs are safe and accurate and to improve their general capabilities. Learn more about our training process(opens in a new window).