New
Introducing ChatGPT Work:
A new agent in ChatGPT that helps teams turn ambitious goals into finished work—with enterprise controls and governance built in.
Help Scout
Connect to sync Help Scout mailboxes and conversations for use in ChatGPT.
How it works
Let ChatGPT securely query and summarize Help Scout conversations and threads to help teams answer questions and work with real support data.
Resolve customer issues faster
Summarize recent or open support conversations and draft responses for common issues like refunds, delays, or bugs.
Improve support team productivity
Search conversations by tag, mailbox, or status to answer internal questions using synced Help Scout data.
Gain insight from support data
Review patterns across conversations, such as common questions or issues, to better understand support topics without manual review.
Sample prompts
Resources
Get started with plugins
Bring your organization’s data and tools into OpenAI products and accelerate what your teams can do.