Zendesk (Beta)
Investigate support activity and manage Zendesk work
- क्षमताएँ
- Interactive, Read, Write
- श्रेणी
- कार्यसंचालन
- विकसक
- OpenAI
- Website
- (नवीन विंडोमध्ये उघडेल)
हे कसे कार्य करते
Use Zendesk to investigate support tickets and customer context, review queues and service metrics, work with Guide content, inspect Talk, Chat, and Omnichannel operations, and perform explicit support updates through the OpenAI connector.
What else can you do?
Prioritize the support queue
Zendesk (Beta) Review my open support tickets and recommend the five to handle first. Explain the priority using the available impact, status, and conversation history.
Prepare a customer reply
Zendesk (Beta) Read this ticket and summarize the issue, work already attempted, and missing details. Draft a concise customer reply for review without sending it.
Find recurring support issues
Zendesk (Beta) Review up to fifty recent support conversations and group recurring issues. Include representative tickets and recommend the three topics worth investigating first.
काय समाविष्ट आहे
ॲप
Zendesk
रिसोर्सेस
काही क्लिकमध्ये प्लगइन जोडा
उपलब्धता प्लगइन, तुमचा प्लॅन आणि वर्कस्पेस सेटिंग्जवर अवलंबून असते. काही कनेक्शनसाठी प्रशासकाकडून सेटअप किंवा मंजुरी आवश्यक असते. प्रवेश ब्लॉक केला असल्यास तुमच्या वर्कस्पेस प्रशासकाशी संपर्क साधा.
