Zendesk (Beta)
Investigate support activity and manage Zendesk work
- Cumais
- Interactive, Read, Write
- Catagóir
- Oibríochtaí
- Forbróir
- OpenAI
- Suíomh Gréasáin
- (osclaíonn i bhfuinneog nua)
Seo mar a oibríonn sé
Use Zendesk to investigate support tickets and customer context, review queues and service metrics, work with Guide content, inspect Talk, Chat, and Omnichannel operations, and perform explicit support updates through the OpenAI connector.
What else can you do?
Prioritize the support queue
Zendesk (Beta) Review my open support tickets and recommend the five to handle first. Explain the priority using the available impact, status, and conversation history.
Prepare a customer reply
Zendesk (Beta) Read this ticket and summarize the issue, work already attempted, and missing details. Draft a concise customer reply for review without sending it.
Find recurring support issues
Zendesk (Beta) Review up to fifty recent support conversations and group recurring issues. Include representative tickets and recommend the three topics worth investigating first.
Cad atá san áireamh
Aip
Zendesk
Acmhainní
Cuir breiseáin leis le cúpla cliceáil
Braitheann infhaighteacht ar an mbreiseán, ar do phlean agus ar shocruithe do spáis oibre. Teastaíonn socrú nó faomhadh riarthóra ó roinnt nasc. Déan teagmháil le riarthóir do spáis oibre má chuirtear bac ar rochtain.
Explore related plugins
Data
Déan cinntí soiléire de shonraí.
Product Design
Tiontaigh smaointe táirge ina ndearaí agus ina ndéantáin taighde.
Slack
Aimsigh comhráite agus teachtaireachtaí.
Linear
Find and reference issues and projects.
Notion
Cuardaigh do leathanaigh Notion agus bain úsáid astu mar thagairt.
Documents
Create and edit documents
