Senior Manager, GTM Operations

San Francisco, California, United States — Go To Market

About the team

OpenAI is one of the leaders in AI research and deployment, and we're working to build safe Artificial General Intelligence (AGI). We believe AGI has the potential to help people solve immense global challenges such as climate change, affordable healthcare, and personalized education. We want the economic upside of AGI to be widely shared.

About OpenAI products

We're building the most advanced AI models and platforms, making it easy for developers and customers to benefit from AI via the OpenAI API. You can explore the magic of our products for free through the API, DALL-E, and ChatGPT.

As our technologies gained more capabilities, we introduced Codex into our API. This new model translates natural language into code. Based on this, we partnered with GitHub to create Copilot, your AI pair programmer.

We're working to bring other research efforts into the API, such as DALL-E 2, which generates images from text, and CLIP, a state-of-the-art image classification AI.

About the role

Our Go-to-Market team is responsible for empowering developers and enterprises to build scalable, enterprise-ready production applications with the OpenAI API. We guide and support customers to attain maximum benefits from deploying our highly-capable models. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage seed ideas to established global enterprises.

This role is based in our San Francisco HQ. We offer relocation support to new employees.

As the first member of our GTM Operations team, you'll:

  • Own and execute the Applied AI GTM in partnership with the API Leadership team and the Head of GTM
  • Be a thought partner across GTM leadership on short and long-range (multi-year) strategies, including operating priorities, org design, market analysis, and select priority performance improvement programs
  • Serve as the Head of GTM strategic advisor; provide analysis and advice on pricing for new products and segments
  • With Strategic Finance, own GTM forecasting/target setting, and general insight generation (e.g., pipeline analysis, research)
  • Build the Revenue Operations function for our Customer Success and BD teams from the ground up
  • Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to the GTM strategy and playbook: hiring plan, territory management, marketing budget, sales enablement, T&E budgeting, etc.
  • By being curious, determined, and kind you’ll help our exceptional customers radically improve their businesses, and change the world in the process.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation, Benefits and Perks

The annual salary for this role is $180,000 - $235,000. Total compensation also includes generous equity and benefits.

  • Medical, dental, and vision insurance for you and your family
  • Mental health and wellness support
  • 401(k) plan with 4% matching
  • Unlimited time off and 18+ company holidays per year
  • Paid parental leave (20 weeks) and family-planning support
  • Annual learning & development stipend ($1,500 per year)

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. 

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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