Dublin, Dublin, Ireland — Go To Market
About the Team
The Success team is responsible for the customer experience on both the OpenAI API platform as well as the ChatGPT business product, ensuring developers and enterprises maximize benefit, value, and adoption from our highly-capable models. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
We are looking for a founding Customer Success Manager to collaborate directly with our first ChatGPT business product customers. You are crucial to the success of these early adopters and will be instrumental in bringing this new product to market, ultimately responsible for understanding our customer’s needs, delivering an excellent experience, and scaling the offering long-term. You will collaborate closely with the Sales, Product, and Engineering teams, and will report to the Head of Success.
This role is based in our Dublin, Ireland office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
You might thrive in this role if you:
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
This is a position with OpenAI Ireland Ltd., which controls the hiring and management of this position. Total compensation includes an annual salary, generous equity and benefits.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.