Unthread
Manage your support tickets
- Категория
- Операции
- Разработчик
- Unthread
- Уебсайт
- (отваря се в нов прозорец)
Как работи
Unthread is a B2B support platform for engineering and product teams. This plugin connects your Unthread workspace to ChatGPT through a compact, discovery-driven tool surface: search the underlying Unthread API, fetch schemas on demand, and run read or write operations gated by access class. Use it to investigate conversations, triage high-priority tickets, monitor SLAs and analytics, query your knowledge base, and create or update tickets.
What else can you do?
Prioritize the support queue
Unthread Review my open support tickets and recommend the five to handle first. Explain the priority using the available impact, status, and conversation history.
Prepare a customer reply
Unthread Read this ticket and summarize the issue, work already attempted, and missing details. Draft a concise customer reply for review without sending it.
Find recurring support issues
Unthread Review up to fifty recent support conversations and group recurring issues. Include representative tickets and recommend the three topics worth investigating first.
Какво е включено
Приложение
Unthread
Ресурси
Добавете плъгини само с няколко щраквания
Достъпността зависи от плъгина, плана Ви и настройките на работното пространство. Някои връзки изискват настройка или одобрение от администратор. Свържете се с администратора на работното си пространство, ако достъпът е блокиран.
